BY BBYS
BY BBYS

How booking works

Booking runs through Fresha, and a £15 deposit applies to certain services. Everything on this page gets you to the right booking first time.

New clients: please read the policy before booking.

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Three steps

  1. Step 1

    Choose your treatment

    Lashes or nails: each page shows every set, price and rule, so you can pick with confidence before you book.

  2. Step 2

    Book on Fresha

    A £15 deposit applies to certain services; the deposit details are below.

    Book on Fresha (opens in a new tab)
  3. Step 3

    You're in the diary

    Message me on Instagram if anything changes.

What are you booking?

Your first visit

First appointment? Here's what to expect.

  • Patch tests: Lash clients complete a form that asks whether they would like a patch test. If you are unsure, please message before booking.
  • How long it takes: listed next to each service on the lashes and nails pages
  • Payment on the day: bank transfer (preferred) or cash, exact amount

Deposit, lateness & cancellation

Deposit & payment
£15 deposit. Secures your appointment for certain services; some, for example French nail art and lash removal, do not take a deposit. The balance is settled on the day by bank transfer (preferred) or cash, exact amount.
Lateness
Please message me if you're running late.
Clients arriving 15 minutes late or more will be considered a late cancellation, the appointment will be cancelled, and the full appointment fee will remain payable.
Failure to attend an appointment without notice (no-show) will result in the full appointment fee becoming payable.
Cancellation
Appointments cancelled with less than 72 hours' notice will be charged at 100% of the appointment value.

Before a lash appointment

  • Arrive with clean, makeup-free lashes
  • No contact lenses
  • No extra guests

In Kelham Island, Sheffield

Where
37 Dun Fields, Kelham Island, Sheffield
Hours
  • Thursday 5:00pm to 7:30pm
  • Friday 9:00am to 6:00pm
  • Saturday 10:00am to 7:30pm

Closed Sunday to Wednesday.

Instagram DM (@by.bbys) is the main contact route.

Booking FAQs

How do I book?

Through Fresha; every Book button on this site takes you there. Pick your service, pay the £15 deposit if it takes one, and you're in the diary.

Is a deposit required?

For certain services, yes: £15 to secure the appointment. Some services, for example French nail art and lash removal, do not take a deposit. The balance is paid on the day by bank transfer (preferred) or cash, exact amount.

What happens if I'm late?

Please message me if you're running late. Clients arriving 15 minutes late or more will be considered a late cancellation, the appointment will be cancelled, and the full appointment fee will remain payable. Failure to attend an appointment without notice (no-show) will result in the full appointment fee becoming payable.

What's the cancellation policy?

Appointments cancelled with less than 72 hours' notice will be charged at 100% of the appointment value.

Can I bring someone with me?

No extra guests, please; the space is set up for you and me. DM if you need more info.

Where are you based?

37 Dun Fields, Kelham Island, Sheffield.

What payment methods do you accept?

Bank transfer (preferred) or cash for the balance; any deposit is paid when you book.

Can I book outside normal hours?

Sometimes. DM me for out-of-hours or squeeze-in appointments; these are £15 on top of the service price.

Ready when you are

Choose your service and book on Fresha; a £15 deposit applies to certain services. Not sure what to book? Message @by.bbys first and I'll point you to the right option.

Cancellation and late arrival

Appointments cancelled with less than 72 hours' notice will be charged at 100% of the appointment value.

Please message me if you're running late.

Clients arriving 15 minutes late or more will be considered a late cancellation, the appointment will be cancelled, and the full appointment fee will remain payable.

Failure to attend an appointment without notice (no-show) will result in the full appointment fee becoming payable.

All policies, in plain English